About Us: Join a dynamic team committed to advancing education through online courses. We are seeking a dedicated Online Course Training Coordinator to manage, organise, and optimise our online learning programs.

Job Description: As the Online Course Training Coordinator, you will play a pivotal role in ensuring the smooth delivery of online courses. Your responsibilities will include:

• Course Coordination: Collaborate with instructors, content creators, and technology teams to schedule, launch, and maintain online courses.
• Student Support: Provide assistance to enrolled students, answer queries, and troubleshoot technical issues to ensure a positive learning experience.
• Content Management: Oversee the organization and updating of course materials, ensuring they are current and accessible to students.
• Performance Tracking: Monitor course progress, collect feedback, and generate reports to assess and improve course effectiveness.
• Communication: Maintain clear and timely communication with course participants, instructors, and stakeholders via email, forums, and other platforms.
• Technical Support: Assist with setting up and maintaining the online learning platform, including troubleshooting technical problems.

Qualifications:

• Bachelor’s degree in education, instructional design, or a related field (Master’s preferred).
• Proven experience in coordinating and managing online courses or educational programs.
• Strong organisational and communication skills.
• Familiarity with Learning Management Systems (LMS) and online course platforms.
• Technical proficiency to address basic technical issues faced by students.
• Attention to detail and the ability to work independently and collaboratively.

Join Us: Be a part of our mission to provide accessible and high-quality online education. If you have a passion for education, strong organisational skills, and a commitment to enhancing online learning experiences, we invite you to apply for the Online Course Training Coordinator role and contribute to our educational initiatives.